CTO Forum

RETHINK CULTURE / Building the Culture of Adaptive Capabilities

RETHINK CULTURE / Building the Culture of Adaptive Capabilities

June 10 and 11, 2021

A company’s shared behaviors, beliefs, and values can be a source of competitive strength but also an obstacle to change. The old saying that “culture eats strategy for breakfast” isn’t without merit. According to 2018 a Gallup survey of random 30,628 U.S. employees, 66% of workers are either disengaged, essentially ‘checked out’, or actively disengaged, busy acting out their unhappiness.

What must organizations do to inspire their employees? What frameworks and tools are available to leaders in imagining and creating a bold culture of creativity, productivity, purpose, and impact? What cultural attributes are needed to succeed in digital businesses? How do leaders develop these attributes in people? 

It is essential to first understand the challenges faced by traditional organizational behavior strategies in order to bring change.

Topics include: Organizational reinvention, customer centricity, psychological safety, managing talent, detecting a company’s essence, Fixed mindset to Growth mindset, culture of empowerment, experimentation safety nets and elimination of fear of failure, defining leadership for the Digital age, & insertion of adaptive, strategic, execution, and emotional quotients (AQ, SQ, EQ, & EQ) to raise Digital Quotient (DQ) of the organization. People at the center, realness vs words only.

Harvard Business School Professor Stefan H. Thomke

Dr. Stefan H. Thomke

Professor Boris Groysberg

Dr. Ryan L. Raffaelli

Verizon Communications Chairman & CEO Hans Vestberg

Hans Vestberg

Dr. Amy C. Edmondson

Dr. Ranjay Gulati

Prof. Morten Hansen

Dr. Morten Hansen

June 10
10:40 – 11:00 AM EDT
WELCOME & MODULE 3 INTRODUCTION
Professor Stefan H. Thomke
William Barclay Harding Professor of Business Administration; Chair, General Management Program, Harvard Business School
Basheer Janjua
Founding Chair & President, CTO Forum
11:00 AM – 1:00PM EDT
Lecture, Case Study, Workshop
Professor Boris Groysberg
Richard P. Chapman Professor of Business Administration, Harvard Business School
1:30 – 3:30 PM
Lecture, Case Study, Workshop
Dr. Ryan L. Raffaelli
Associate Professor of Organizational Behavior, Harvard Business School
4:00 – 6:00 PM
2 INDUSTRY CASE STUDIES
Hans Vestberg
Chairman and Chief Executive Officer, Verizon Communications
Additional Speaker TBA
6:00 PM Adjourn
June 11
11:00 AM – 1:00 PM EDT
Lecture, Case Study, Workshop
Dr. Amy C. Edmondson
Novartis Professor of Leadership and Management, Harvard Business School
1:30 – 3:30 PM
Lecture, Case Study, Workshop
Dr. Ranjay Gulati
Paul R. Lawrence MBA Class of 1942 Professor of Business Administration, Harvard Business School
4:00 – 6:00 PM
Lecture, Case Study, Workshop
Dr. Morten Hansen
Professor, School of Information, University of California, Berkeley Author, Great At Work & Collaboration Co-author, Great By Choice
6:00 – 6:20 PM
THANK YOU & MODULE 3 RECAP
Professor Stefan H. Thomke
William Barclay Harding Professor of Business Administration; Chair, General Management Program, Harvard Business School
Basheer Janjua
Founding Chair & President, CTO Forum
6:20 PM EDT Adjourn

The Digital Transformation Flywheel: CULTURE
In this session, learn how leaders build culture through reinvention and transformation of talent management frameworks; How leadership can effectively socialize digital transformation goals to empower the workforce to achieve organizational growth and innovation objectives; How optimized standards and governance help leaders successfully navigate the managerial paradox of organizational reinvention; How the sustained journey of customer centricity can facilitate an organizations successful evolution; and more.

The Digital Transformation Flywheel Customers Operations Strategy Technology Culture Data