2023 SUMMIT / Continuation of Six Series 1: Designing the Digital Transformation Flywheel
November 2 and 3, 2023
2023 SUMMIT – Rethink Digital Six Series 1
Ritz Carlton Hotel – Half Moon Bay, California
The 2023 Summit will take place in Half Moon Bay at the Ritz Carlton Hotel and is the continuation of the Six Series 1: Designing the Transformation Flywheel. During this two-day RETHINK DIGITAL SUMMIT, we will dig deeper into the initial core series to refresh and fine tune our ‘Digital Transformation Flywheel’ template.During this summit, we will cover:
- RETHINK CUSTOMERS
- RETHINK STRATEGY
- RETHINK CULTURE
- RETHINK OPERATIONS
- RETHINK DATA
- RETHINK TECHNOLOGY
Dr. Stefan H. Thomke
Harvard Business School
Dr. Ranjay Gulati
Harvard Business School
To Be Announced
To Be Announced
To Be Announced
To Be Announced
November 2
6:00 AM – 7:30 AM PT
GROUP ACTIVITIES
8:00 AM – 8:55 AM PT
NETWORKING BREAKFAST
8:55 AM – 9:00 AM PT
SUMMIT INTRODUCTION
9:00 AM – 10:20 AM PT
Module I – RETHINK CUSTOMERS
Dr. Stefan H. Thomke
William Barclay Harding Professor of Business Administration, & Chair, General Management Program, Harvard Business School
10:20 AM – 10:40 AM PT
NETWORKING BREAK
10:40 AM – 12:00 PM PT
Module II – RETHINK STRATEGY
12:00 PM – 1:20 PM PT
NETWORKING LUNCHEON
1:20 PM – 2:40 PM PT
Module III – RETHINK CULTURE
Dr. Ranjay Gulati
Paul R. Lawrence MBA Class of 1942 Professor of Business Administration, Harvard Business School
2:40 PM – 3:00 PM PT
NETWORKING BREAK
3:00 PM – 4:20 PM PT
EXECUTIVE LEADERSHIP DIALOGUES
4:20 PM – 6:00 PM PT
PERSONAL TIME
6:00 PM – 8:00 PM PT
NETWORKING DINNER & ENTERTAINMENT
9:00 PM PT
DAY 1 ADJOURN
November 3
7:00 AM – 8:15 AM PT
GROUP ACTIVITIES
9:00 AM – 10:20 AM PT
Module IV – RETHINK OPERATIONS
10:20 AM – 10:40 AM PT
NETWORKING BREAK
10:40 AM – 12:00 PM PT
Module V – RETHINK DATA
12:00 PM – 1:20 PM PT
NETWORKING LUNCHEON
1:20 PM – 2:40 PM PT
Module VI – RETHINK TECHNOLOGY
2:40 PM – 3:00 PM PT
NETWORKING BREAK
3:00 PM – 4:20 PM PT
EXECUTIVE LEADERSHIP DIALOGUES
4:20 PM – 4:30 PM PT
CLOSING REMARKS
4:30 PM PT
ADJOURN
All times are listed as Pacific Time.
The Digital Transformation Flywheel: Customers
In this session, learn how leaders actively develop customer-centric organizations to deliver optimal customer engagement; How human-centered design transforms customer experience; How leveraging behavioral insights empowers customers to personalize their experience throughout multiple digital channels and devices; How a well-crafted transparency strategy can foster trust and become a powerful leadership tool; and more.