CTO Forum

2023 SUMMIT

2023 SUMMIT / Continuation of Six Series 1: Designing the Digital Transformation Flywheel

November 2 and 3, 2023

2023 SUMMIT – Rethink Digital Six Series 1

Ritz Carlton Hotel – Half Moon Bay, California

The 2023 Summit will take place in Half Moon Bay at the Ritz Carlton Hotel and is the continuation of the Six Series 1: Designing the Transformation Flywheel. During this two-day RETHINK DIGITAL SUMMIT, we will dig deeper into the initial core series to refresh and fine tune our ‘Digital Transformation Flywheel’ template.

During this summit, we will cover:

  • RETHINK CUSTOMERS
  • RETHINK STRATEGY
  • RETHINK CULTURE
  • RETHINK OPERATIONS
  • RETHINK DATA
  • RETHINK TECHNOLOGY
Preliminary agenda below with additional details pending.
Harvard Business School Professor Stefan H. Thomke

Dr. Stefan H. Thomke
Harvard Business School

Dr. Ranjay Gulati
Harvard Business School

To Be Announced

To Be Announced

To Be Announced

To Be Announced

November 2
6:00 AM – 7:30 AM PT
GROUP ACTIVITIES
8:00 AM – 8:55 AM PT
NETWORKING BREAKFAST
8:55 AM – 9:00 AM PT
SUMMIT INTRODUCTION
9:00 AM – 10:20 AM PT
Module I – RETHINK CUSTOMERS
Dr. Stefan H. Thomke
William Barclay Harding Professor of Business Administration, & Chair, General Management Program, Harvard Business School
10:20 AM – 10:40 AM PT
NETWORKING BREAK
10:40 AM – 12:00 PM PT
Module II – RETHINK STRATEGY
12:00 PM – 1:20 PM PT
NETWORKING LUNCHEON
1:20 PM – 2:40 PM PT
Module III – RETHINK CULTURE
Dr. Ranjay Gulati
Paul R. Lawrence MBA Class of 1942 Professor of Business Administration, Harvard Business School
2:40 PM – 3:00 PM PT
NETWORKING BREAK
3:00 PM – 4:20 PM PT
EXECUTIVE LEADERSHIP DIALOGUES
4:20 PM – 6:00 PM PT
PERSONAL TIME
6:00 PM – 8:00 PM PT
NETWORKING DINNER & ENTERTAINMENT
9:00 PM PT
DAY 1 ADJOURN
November 3
7:00 AM – 8:15 AM PT
GROUP ACTIVITIES
9:00 AM – 10:20 AM PT
Module IV – RETHINK OPERATIONS
10:20 AM – 10:40 AM PT
NETWORKING BREAK
10:40 AM – 12:00 PM PT
Module V – RETHINK DATA
12:00 PM – 1:20 PM PT
NETWORKING LUNCHEON
1:20 PM – 2:40 PM PT
Module VI – RETHINK TECHNOLOGY
2:40 PM – 3:00 PM PT
NETWORKING BREAK
3:00 PM – 4:20 PM PT
EXECUTIVE LEADERSHIP DIALOGUES
4:20 PM – 4:30 PM PT
CLOSING REMARKS
4:30 PM PT
ADJOURN

All times are listed as Pacific Time.

The Digital Transformation Flywheel: Customers
In this session, learn how leaders actively develop customer-centric organizations to deliver optimal customer engagement; How human-centered design transforms customer experience; How leveraging behavioral insights empowers customers to personalize their experience throughout multiple digital channels and devices; How a well-crafted transparency strategy can foster trust and become a powerful leadership tool; and more.

The Digital Transformation Flywheel Customers Operations Strategy Technology Culture Data

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