CTO Forum

2022 SUMMIT

2022 SUMMIT / Continuation of Six Series 1: Designing the Digital Transformation Flywheel

October 27 and 28, 2022

2022 SUMMIT – Rethink Digital Six Series 1

The St. Regis Hotel – San Francisco, California

The 2022 Summit will take place in San Francisco at the St. Regis Hotel and is the continuation of the Six Series 1: Designing the Transformation Flywheel. During this two-day RETHINK DIGITAL SUMMIT, we will dig deeper into the initial core series to refresh and fine tune our ‘Digital Transformation Flywheel’ template. ADuring this summit, we will revisit and refresh:
  • RETHINK CUSTOMERS®
  • RETHINK STRATEGY
  • RETHINK CULTURE
  • RETHINK OPERATIONS
  • RETHINK DATA
  • RETHINK TECHNOLOGY
Please note that space for this Summit is limited and members are encouraged to please reserve your seat early.

Dr. Stefan H. Thomke
Harvard Business School

Dr. Robert A. Burgelman
Stanford University

Prof. Morten Hansen

Dr. Morten T. Hansen
University of California, Berkeley

Dr. Hau L. Lee
Stanford University

Dr. Avi Goldfarb
University of Toronto

Dr. David D. Cox
Massachusetts Institute of Technology

James Swanson
Johnson & Johnson

To Be Announced

October 27
6:00 AM – 7:30 AM PT
GROUP ACTIVITIES
8:00 AM – 8:55 AM PT
NETWORKING BREAKFAST
8:55 AM – 9:00 AM PT
SUMMIT INTRODUCTION
9:00 AM – 10:20 AM PT
Module I – RETHINK CUSTOMERS®
Dr. Stefan H. Thomke, Ph.D.

William Barclay Harding Professor of Business Administration, & Chair, General Management Program, Harvard Business School

10:20 AM – 10:40 AM PT
NETWORKING BREAK
10:40 AM – 12:00 PM PT
Module II – RETHINK STRATEGY
Dr. Robert A. Burgelman, Ph.D.

Edmund W. Littlefield Professor of Management; Executive Director of the Stanford Executive Program, Graduate School of Business, Stanford University

12:00 PM – 1:20 PM PT
NETWORKING LUNCHEON
1:20 PM – 2:40 PM PT
Module III – RETHINK CULTURE
Dr. Morten T. Hansen, Ph.D.

Professor Emeritus of Management, School of Information, University of California, Berkeley

2:40 PM – 3:00 PM PT
NETWORKING BREAK
3:00 PM – 4:20 PM PT
EXECUTIVE LEADERSHIP DIALOGUES

Speakers To Be Announced

4:20 PM – 6:00 PM PT
PERSONAL TIME
6:00 PM – 8:00 PM PT

NETWORKING DINNER & ENTERTAINMENT

9:00 PM PT
DAY 1 ADJOURN
October 28
7:00 AM – 8:15 AM PT
GROUP ACTIVITIES
9:00 AM – 10:20 AM PT
Module IV – RETHINK OPERATIONS
Dr. Hau L. Lee, Ph.D.
Thoma Professor of Operations, Information & Technology, Graduate School of Business, Stanford University
10:20 AM – 10:40 AM PT
NETWORKING BREAK
10:40 AM – 12:00 PM PT
Module V – RETHINK DATA
Dr. Avi Goldfarb, Ph.D.
Ellison Professor of Marketing; Rotman Chair in Artificial Intelligence & Healthcare, University of Toronto
12:00 PM – 1:20 PM PT
NETWORKING LUNCHEON
1:20 PM – 2:40 PM PT
Module VI – RETHINK TECHNOLOGY
Dr. David D. Cox, Ph.D.
Director, MIT-IBM Watson AI Lab, Massachusetts Institute of Technology
2:40 PM – 3:00 PM PT
NETWORKING BREAK
3:00 PM – 4:20 PM PT
EXECUTIVE LEADERSHIP DIALOGUES
James Swanson
Executive Vice President & Chief Information Officer, Johnson & Johnson
Additional Speakers To Be Announced
4:20 PM – 4:30 PM PT
CLOSING REMARKS
4:30 PM PT
ADJOURN

Additional agenda details are pending.

All times are listed as Pacific Time.

The Digital Transformation Flywheel: Customers
In this session, learn how leaders actively develop customer-centric organizations to deliver optimal customer engagement; How human-centered design transforms customer experience; How leveraging behavioral insights empowers customers to personalize their experience throughout multiple digital channels and devices; How a well-crafted transparency strategy can foster trust and become a powerful leadership tool; and more.

The Digital Transformation Flywheel Customers Operations Strategy Technology Culture Data

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