2022 SUMMIT / Continuation of Six Series 1: Designing the Digital Transformation Flywheel
October 27 and 28, 2022
2022 SUMMIT – Rethink Digital Six Series 1
The St. Regis Hotel – San Francisco, California
The 2022 Summit will take place in San Francisco at the St. Regis Hotel and is the continuation of the Six Series 1: Designing the Transformation Flywheel. During this two-day RETHINK DIGITAL SUMMIT, we will dig deeper into the initial core series to refresh and fine tune our ‘Digital Transformation Flywheel’ template. ADuring this summit, we will revisit and refresh:- RETHINK CUSTOMERS®
- RETHINK STRATEGY
- RETHINK CULTURE
- RETHINK OPERATIONS
- RETHINK DATA
- RETHINK TECHNOLOGY
Dr. Stefan H. Thomke
Harvard Business School
Dr. Robert A. Burgelman
Stanford University
Dr. Morten T. Hansen
University of California, Berkeley
Dr. Hau L. Lee
Stanford University
Dr. Avi Goldfarb
University of Toronto
Dr. David D. Cox
Massachusetts Institute of Technology
James Swanson
Johnson & Johnson
To Be Announced
William Barclay Harding Professor of Business Administration, & Chair, General Management Program, Harvard Business School
Edmund W. Littlefield Professor of Management; Executive Director of the Stanford Executive Program, Graduate School of Business, Stanford University
Professor Emeritus of Management, School of Information, University of California, Berkeley
Speakers To Be Announced
NETWORKING DINNER & ENTERTAINMENT
Additional agenda details are pending.
All times are listed as Pacific Time.
The Digital Transformation Flywheel: Customers
In this session, learn how leaders actively develop customer-centric organizations to deliver optimal customer engagement; How human-centered design transforms customer experience; How leveraging behavioral insights empowers customers to personalize their experience throughout multiple digital channels and devices; How a well-crafted transparency strategy can foster trust and become a powerful leadership tool; and more.