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RETHINK CUSTOMERS® / Delivering Jaw-dropping Customer Experiences

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RETHINK CUSTOMERS® / Delivering Jaw-dropping Customer Experiences February 11 and 12, 2021 Customers Strategy Culture Operations Data Technology Become a Member Subscribe to this series Why do some customer experiences have that kickass “wow” factor, making them all destined for success, while others get few, if any, enthusiastic customer responses? The reality is that most …

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RETHINK STRATEGY® – Strategic Leadership of Technology and Innovation – 2020

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June 15-17, 2020 RETHINK STRATEGY Strategic Leadership of Technology and Innovation Videos This exclusive executive education program is a collaboration of CTO Forum and Harvard Business School. The program aims at identifying, examining, and overcoming the challenges that senior technology and business executives face in fostering a culture of smart innovation, corporate renewal, and systemic …

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